Skip to content

Welcome to Railtrail Tours

A family firm with an ethos of honesty and integrity. Our passion for delivering quality escorted holidays by rail at great value fares along with consistently excellent customer service has stood us in good stead for over 40 years.

Big on Quality, Small Enough to Care

01538 382323
Monday - Friday, 9am to 5pm

Extract from Clause 7 in Booking Conditions.

 

Cancellation by You due to Unavoidable & Extraordinary Circumstances

 

You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of "unavoidable and extraordinary circumstances" occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but we will not be liable to pay you any additional compensation. Please note that your right to cancel in these circumstances will only apply where the Foreign and Commonwealth Office advises against travel to your destination or its immediate vicinity. For the purposes of this clause, "unavoidable and extraordinary circumstances" means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.

Contact Us

Railtrail Tours Limited
21 The Smithfield Centre, Leek
Staffordshire Moorlands, ST13 5JW
Feefo logo

This website uses cookies to store essential information. By continuing to browse the website you are agreeing to their use. With your permission we would like use additional cookies. For more information you can view our cookie policy here. Select Settings to change your cookie preferences. To allow the use of all cookies select Accept.